Automatic reminders
Scenarios from the friendly nudge to the firm reminder, sent by WhatsApp, SMS or e-mail, at the right time.
Debt collection
Get paid without chasing by hand.
Fablemi sends reminders by WhatsApp, SMS and e-mail, tracks promises to pay and gives your customers a payment link. You see everything, and you stay in control of every case.
You pay for the messages you send with prepaid credits: nothing is billed behind your back.
One case, from reminder to paymentIllustrative example
Where your customers actually reply
- SMS
- Payment link
Everything about an unpaid invoice, in one place
From the due date to the payment, every step is automated or tracked.
Promises to pay, followed up
Each promise is checked on its date. An alert tells you when a customer doesn't keep their word.
Pay by link
Customers pay from their phone, through your own payment provider. The money goes straight to you.
Customer replies
Simple replies are handled automatically. The assistant never makes up information: when in doubt, it hands over to you.
Excel import
Import your customers and invoices from a file, or enter them by hand in seconds.
A clear dashboard
Amount recovered, still to collect, overdue, promises in progress: the state of your receivables, without a spreadsheet.
Up and running in three steps
Import your invoices
From Excel or by hand: the customer, the amount, the due date. Every invoice gets its status, worked out for you.
Fablemi follows up
Following the scenario you choose, within sensible hours and with a weekly maximum. You can pause a case at any time.
The customer pays or replies
They pay by link, promise a date or dispute. Everything is recorded on the invoice, with the history of the exchange.
Follow up without harassing, without losing track
A badly paced reminder damages the customer relationship. Fablemi frames every message by default and keeps a record of everything.
- Each merchant's data is isolated from the others
- Payment credentials are encrypted
- Two-factor authentication for accounts that require it
- Interface in French and English
Measured reminders
Daytime hours, a weekly maximum and never a burst: the rules apply to every message.
A customer can say stop
A customer who no longer wants reminders is unsubscribed, and the reminders stop.
Everything is traced
Payments, promises, disputes and messages are logged. A cancellation leaves its trace rather than erasing history.
Pay for what you send
No reminder is billed by surprise: each message uses credits you bought, at the rate shown for its channel.
Prepaid credits
Buy a pack and use it at your own pace. You follow your balance live and an alert warns you when it runs low.
Failures are credited back
A message that couldn't be sent costs you nothing: its credits are returned.
A plan that fits your size
Subscription plans define what your team can do: customers, team members, available features.
Rates are shown in the app before any purchase.
Frequently asked questions
Who collects the customers' money?
You do. The payment link goes through your own payment provider: your debtors' money goes to you, never to Fablemi. Fablemi only bills its credits and its subscription.
Do messages come from my own number?
WhatsApp messages are sent from the platform's number, on behalf of your business. SMS and e-mail follow the same principle.
Can the assistant get it wrong or promise on my behalf?
The assistant answers within strict limits and never invents information. Anything beyond simple cases (a dispute, an unusual request) is passed on to you.
Can I stop reminders on a case?
Yes, at any time: pause a case, switch reminders off, or record a payment. A customer can also ask not to be contacted again.
Does Fablemi replace a lawyer or a bailiff?
No. Fablemi organises your friendly reminders and payment follow-up. You remain responsible for your invoices and for the rules that apply in your country.
Which languages and currencies?
The interface is available in French and English. Amounts are handled in FCFA, for businesses in Côte d'Ivoire and West Africa.
Ready to collect what you're owed?
Create your account, import your first invoices and let Fablemi handle the follow-up.